Privacy Policy | Juwulu AI Solutions

Introduction

Welcome to Juwulu AI Solutions ("Juwulu," "we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, products, or services. By accessing or using our services, you agree to the collection and use of information in accordance with this policy.

We are committed to protecting your privacy and ensuring that your personal information is handled in a safe, responsible, and transparent manner, in compliance with Canadian privacy laws including the Personal Information Protection and Electronic Documents Act (PIPEDA).

Information We Collect

Personal Information

We may collect personal information that can be used to identify you as an individual, including but not limited to:

Contact information such as name, email address, phone number, and mailing address
Account information such as username and password
Payment information such as credit card details and billing address
Business information such as company name, job title, and industry
Communication records including your inquiries, feedback, and support requests

Automatically Collected Information

When you interact with our website or services, we may automatically collect certain information, including:

Device information such as IP address, browser type, and operating system
Usage information such as pages visited, time spent on our site, and features used
Technical information such as browser language, access times, and referring website addresses
Cookies and similar technologies to enhance your experience and analyze usage patterns

How We Use Your Information

We use the information we collect for various purposes, including:

To provide, maintain, and improve our products and services
To process transactions and send related information, including purchase confirmations and invoices
To communicate with you about your account, transactions, or customer support inquiries
To send you marketing communications, promotional offers, and updates about our products and services
To analyze usage patterns and trends to improve our offerings and user experience
To detect, prevent, and address technical issues, security breaches, and fraudulent activities
To comply with legal obligations, regulations, and government requests

How We Share Your Information

We may share your personal information with third parties in the following circumstances:

With service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer support
With business partners for joint marketing initiatives, with your explicit consent
In connection with a merger, acquisition, or sale of company assets, subject to applicable laws
When required by law, regulation, or government request, or to protect our rights, property, or safety
With your explicit consent for specific purposes not covered in this policy

We do not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of sensitive data during transmission and storage
Secure servers with restricted access
Regular security assessments and vulnerability testing
Employee training on data protection best practices
Strict confidentiality agreements with service providers

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining reasonable safeguards to protect your information.

Your Privacy Rights

Under Canadian privacy laws, you have certain rights regarding your personal information, including:

The right to access and obtain a copy of your personal information
The right to request correction of inaccurate or incomplete personal information
The right to withdraw consent for the collection, use, or disclosure of your personal information
The right to request the deletion of your personal information, subject to legal requirements
The right to know how your personal information is being used and disclosed
The right to file a complaint with a privacy regulator if you believe your privacy rights have been violated

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

International Data Transfers

Your information may be transferred to and processed in countries other than Canada where our service providers or partners operate. These countries may have data protection laws that differ from those in Canada. When such transfers occur, we ensure that appropriate safeguards are in place to protect your personal information, such as standard contractual clauses or other legally recognized mechanisms.

Retention of Your Information

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The retention period depends on the type of information, the purpose for which it was collected, and any applicable legal requirements.

When we no longer need your personal information, we will securely delete, anonymize, or destroy it in accordance with applicable laws and our internal policies.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18 without parental consent, we will take steps to delete that information. If you believe we have collected such information, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable laws. The revised policy will be effective when posted on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.

If we make material changes to this Privacy Policy that affect how we use or disclose your personal information, we will notify you by email or through a prominent notice on our website before the changes become effective.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Juwulu AI Solutions
123 Bay Street, Suite 500
Toronto, ON M5R 2A8, Canada
Email: privacy@juwulu-yabavu.pics
Phone: +1 (416) 555-0123